Digital downloads are non-refundable.
We do not offer refunds for physical items (comic books, pins, keychains, stickers) unless an issue has occurred with your order. Please contact us if you have an issue with your order.
Commissions are non-refundable once we start the drafting process. There is a refund processing fee of 2.9% + $0.30 USD of the total order if you request a refund that has not started the commission drafting process. Please note you will not receive a full refund due to the refund processing fee.